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Public safety, justice and security | PwC

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A systemic approach so you can build public trust

Public safety, justice and security
Policing, justice, borders and national security face converging challenges from cyber threats to terrorism. With the right strategy, governments can build resilience, strengthen security and restore confidence. AI, data analytics and cross-sector collaboration are already redefining what’s possible—creating the opportunity to modernise systems, boost efficiencies and create safer, more responsive public services.

How we can help We help governments and agencies navigate the evolving demands of national security—with in-depth knowledge and experience to guide critical decisions and provide the clarity that enables you to move fast.

We help leaders rethink security, modernise infrastructure and transform operations. From digital to cyber, workforce to finance. Bringing together diverse specialists spanning national threats and security, laws and enforcement, borders and sovereignty—we deliver actionable insights. 

Resilient digital modernisation Workforce transformation Organisational resilience Policing transformation Citizen-centric justice Border management National threats Resilient digital modernisation In collaboration with governments, we help harness AI, machine learning and data analytics to transform operations—collaborating on integrated, future-ready solutions to anticipate threats, enhance decision-making and drive efficiency. 

Better intelligence means better outcomes. With the right digital strategy, organisations can detect threats earlier, share insights faster and coordinate action seamlessly. A stronger cybersecurity approach protects critical infrastructure and safeguards sensitive data against evolving threats.

The results—a smarter, more agile system that strengthens security and delivers real impact.

Workforce transformation We’re committed to helping public-sector organisations build a future-ready workforce: agile, skilled and resilient. With the right strategy, we’ll help you tackle staff shortages, private-sector competition and high-intensity working conditions that hamper productivity and effectiveness.  

We’ll work with you to redefine your employee value proposition, rethink workforce planning and build capacity and leadership capability. Managed services and strategic alliances with the private and third sectors offer new ways to boost capacity—without increasing costs.

Learn more

Organisational resilience Increasing impact and resilience while reducing costs is a critical challenge for security, justice and public services. Agility and efficiency are as important as managing risk and complying with complex regulatory requirements.  

We help organisations build the right foundations, not only to respond to change, but to drive transformation. Strengthening core operations to reduce risk and keep critical services running. We help you develop stronger frameworks, controls and training to tackle bribery and corruption. Evolving counterterrorism and border-security strategies to meet new risks. Collaborating on preparation, response and recovery strategies to boost the resilience of critical infrastructure. Supporting the implementation of and compliance with legislation and regulations.

Policing transformation Policing faces new challenges that demand bold solutions. From predictive analytics to digital policing, the future of law enforcement hinges on innovation. Our teams bring a strategic approach to reforming and transforming justice systems: identifying gaps, streamlining operations and embedding technology across the value chain to enhance efficiency and build public trust.

Citizen-centric justice As inequality rises and trust in institutions declines, justice systems face a critical test. A citizen-centred approach can rebuild confidence and strengthen social cohesion. We help make that shift real—using technology to improve transparency, increase access and help justice systems act earlier to serve and protect their communities.  

Border management Advanced technologies—from AI to biometrics to data-driven systems—are reshaping the future of border management, enhancing both security and efficiency. We work together with agencies to tackle complex geopolitical and migration challenges, balancing national security, economic interests and human rights.  

National threats Nations that implement adaptive, tech-powered security strategies will be better positioned to manage emerging risks while respecting civil liberties. We work together with governments to develop proactive, intelligence-driven approaches, using advanced technologies like cyber defence and data analytics to boost resilience against climate, cyber and biological threats.

Explore the domains of growth Industries are reshaping around fundamental human needs, creating value through collaboration across interconnected domains that now replace traditional value chains.

Explore the domains relevant to your sector.

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Steve Kershaw

Global Security & Defence Leader, PwC United Kingdom

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Dr. Wolfgang Zink

Global Policing, Borders & Justice Leader, Partner, PwC Germany

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Andrew Newsham

Global National Threats Leader, Partner, PwC United Kingdom

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James Anderson

Partner, National Defence and Public Safety Leader, PwC Canada

Tel: +1 604 806 7355

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